We use natural diamonds that have not undergone any heat treatment to change its color. The actual color of your diamond may vary, given the organic and natural color of your diamond.
Unless we have your order in stock, your item will be handmade to order. Crafting of your personalized jewelry will take approximately 3-5 weeks. Click here to find out why.
Frequently Asked Questions
Where are our pieces made?
Our fine jewelry line is handcrafted exclusively by skilled artisans with decades of experience in jewelry making.
Are your diamonds conflict-free and ethically sourced?
We believe in ethical sourcing. Lucy & Mui, together with the global diamond industry, has a zero-tolerance policy toward conflict diamonds. Through measures such as the Kimberley Process, which tracks diamonds from mine to market, the industry in partnership with the United Nations, governments and non-governmental organizations, polices diamond exports to prevent the trade of illegal diamonds.At Lucy & Mui, we purchase our diamonds through respected suppliers, who, like us, adhere to and enforce the standards established by the Kimberley Process.
How are our pieces made?
Our design team sketches each design by hand, following which these hand-sketches are sent for 3D rendering, allowing us to visualize the varying dimensions of a design before it is crafted. Once this process is complete, our expert craftsmen use their decades of skill and experience to mold, polish and set the very first prototype. We test-run each of these prototypes to ensure they live up to our promise of comfort and wearability before a design becomes a part of our collection.
No two Lucy & Mui pieces are exactly the same. Each time you place an order for a Lucy & Mui piece, our artisans mold, polish and set your piece individually to ensure each piece is granted individual attention, is uniquely made and set apart from mass market jewelry.
Do you ship internationally?
Yes, all orders above 100USD are shipped free! For more details on our shipping policy, please visit our Shipping Page.